SEVP Portal Troubleshooting | International Programs and Services

Please select all that apply:*
- I need an SEVP Portal Password reset
- I am experiencing technical issues with the SEVP Portal
Please describe the technical issue(s):*
Name*
First Last
SEVIS Number:*
G Number*
Email*
Enter Email Confirm Email
Phone*
Address*
Street Address Address Line 2 City State ZIP Code

Please note that your current local address CANNOT be a P.O. Box. Use the address of your current residence. If you are currently registered, this address must match the local address in your Patriot Web record. If you are on OPT, this address must match the address in your SEVIS record. You must report any address change within ten days of moving.
Current Status:*
- Currently on Post-Completion OPT
- Currently on STEM OPT Extension
I understand that if I need to make urgent updates (e.g. change of address, change of employer), I should not wait until the SEVP Portal issues have been resolved. I should submit the information through the OPT/STEM OPT Employment Update Form*
- Yes, I understand
An OIPS advisor will update your portal to make sure you are in compliance (while you wait access to the SEVP portal).
Link: OPT/STEM OPT Update Form
Are you planning to leave the US and re-enter within the next six months?*
- Yes, I expect to re-enter the US from abroad within the next six months
- No, I do not expect to re-enter the US from abroad within the next six months
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